The Importance of business KPIs for decision intelligence

Business KPI is A shared, measurable goal that all decision-making participants and elements aim to achieve together. The concept of a KPI is universally well-known, yet often overlooked. AI is typically evaluated by statistical criteria, which may not be directly related to business and cannot be explainable for business decisions. Without a measurable goal, neither human participants nor AI and autonomous systems can effectively know where to aim. As decisions across a company impacting one another, it is crucial to design and clarify the relationships among various Business KPIs to implement decision intelligence. Business KPIs help participants understand, improve, and monitor business decisions.